Terms & Conditions
General Use
This website is operated by Kindred Wicks. By visiting our site or purchasing from us, you agree to use this website only for lawful purposes and in accordance with these terms.
We reserve the right to update, change, or replace any part of these Terms & Conditions at any time.
Products
Kindred Wicks offers handmade candles, wax melts, car diffusers, and custom favors.
Because many products are handcrafted in small batches:
-
Slight color variations may occur
-
Labels or packaging may vary slightly
-
Fragrance strength may differ based on scent type
-
Natural imperfections may occur and are not considered defects
Orders
All orders are subject to availability and acceptance.
We reserve the right to cancel or refuse any order for reasons including:
-
Product availability
-
Pricing errors
-
Suspected fraud
-
Incomplete or incorrect information
If an order is canceled after payment, a refund will be issued.
Effective: April 26, 2016
Welcome to Kindred Wicks. By using this website and placing an order, you agree to the following Terms & Conditions. Please read them carefully.
Pricing
All prices are listed in USD and are subject to change without notice.
Shipping fees, taxes, and any applicable charges are calculated at checkout.
Custom Orders & Favors
Custom orders, event favors, and personalized products may require additional production time.
Because these items are made specifically for you:
-
Design approval may be required
-
Production begins after details are confirmed
-
Custom and personalized orders may be non-refundable once production has started
Shipping
Please review our Shipping Policy for information about processing times, shipping carriers, tracking, and delivery issues.
Refunds & Returns
Please review our Refund Policy for information regarding returns, damaged items, and eligible refunds.